Privacy Policy

El Coqui Pressure Washing & Sealing

Effective Date: January 12, 2026

El Coqui Pressure Washing & Sealing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

1. Information we collect

We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Property address
- Service details or messages submitted through contact forms
- Any other information you choose to provide when requesting a quote or service

We may also automatically collect limited non-personal information such as:
- IP address
- Browser type
- Device type
- Pages visited and interaction data

This data is used strictly for analytics and website performance purposes.

2. How We Use Your Information

We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule and perform pressure washing and sealing services
- Communicate via phone, email, or text regarding appointments or services
- Improve our website and customer experience
- Send service updates, reminders, or follow-ups

We do not sell, rent, or trade your personal information to third parties.

3. Text Message & Email Communications

By submitting your contact information, you consent to receive communications from us related to your service request. These may include:
- Appointment confirmations
- Service reminders
- Follow-up messages

Message and data rates may apply. You may opt out at any time by replying STOP to text messages or contacting us directly.

4. Sharing Your Information

We may share your information only in the following limited circumstances:
- With trusted service providers who help us operate our business (e.g., scheduling, CRM, or communication tools)
- When required by law or to protect our legal rights

All third parties are required to keep your information confidential.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate measures to reduce risk and protect your data.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze traffic. You may choose to disable cookies through your browser settings.

7. Your Privacy Rights

You have the right to:
- Request access to the personal information we have about you
- Request correction or deletion of your personal data
- Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:
El Coqui Pressure Washing & Sealing
📧 Email: angel@elcoquiprowash.com
📞 Phone: (352) 449-2384